Temperament Test/Interview:
Being that all of our guests are provided with their own private indoor/outdoor runway and never left unattended with other dogs- an interview is not required. We accept all breeds and do not require your pet to be socialized with other dogs during their stay. Group play with other dogs is optional, with private activities available as well. We accept pets that are intact (not spayed/neutered) of any age, they are also accepted into group play as long as they behave. Please see our Boarding Activities for more information. For pet’s with a history of aggressive tendencies or severe separation anxiety- a trial visit may be required. Please discuss your pet’s behavior/history fully with our staff when booking a reservation so we can ensure the safety of your pet, other boarders and our staff. If a pet arrives for a reservation with severe aggression towards staff without prior discussion the client will be required to return for their pet.
Health and Safety
The overall Health and Safety of your pet is extremely important to us. We require all boarders to have the specific vaccinations listed below to provide the best prevention of serious contagious illness in the kennel. We use hospital grade disinfectants to ensure clean and sanitized facilities. Animals are carefully observed, and their appetites and stools are monitored daily. If any medical concerns arise, we will contact you and your regular veterinarian as soon as possible and act promptly on their advice. Emergency care and transportation are provided if needed.
Vaccinations
No pet will be accepted without vaccination certificates currently valid for the following:
Rexpointe Kennels follows a strict vaccination protocol, but please acknowledge that no amount of vaccination requirement, sanitation or personalized care can prevent pets from contracting an airborne virus or communicable disease. Rexpointe kennels has gone to great lengths to find hospital grade, yet animal friendly disinfectants and cleaning products that will kill 99.9% of all bacteria/viruses. We have also installed electronic air filtration in our HVAC system along with UV lights and the REME HALO system by RFG Environmental Group which uses Advanced Oxidation to reduce airborne contaminants such as bacteria, viruses, and molds.
Food and Medication
The kennel stocks a variety of quality dry and canned canine and feline diets. Your pet will be given food that most closely duplicates his home diet (diets on hand are listed below), or you may bring food from home if preferred. 
All pets are fed twice daily unless otherwise requested. Should your pet not eat it’s meal immediately, breakfast is left down to graze until midday and dinner is left down overnight. The staff will discard uneaten food and make notes regarding appetite at specific times.
Dry dog foods
Kirkland Signature: Chicken, Rice & Vegetable
Kirkland Signature: Lamb, Rice & Vegetable
Kirkland Nature’s Domain: Grain Free Beef and Sweet Potato
Maker’s Mark: Grain Free Salmon and Pea
Science Diet: Sensitive Stomach
Royal Canin: Gastrointestinal Low Fat (additional charge)
Canned dog foods- can be added in small amounts to encourage appetite
Dry cat foods
Feline Science Diet Sensitive Stomach
Purina Cat Chow
Canned cat foods- Can be added in small amounts to encourage appetite
We request that all owner provided dry foods be packaged in ziplock baggies- 1 baggie per meal. Cans should be labeled with your last name on side of can, and perishable foods should be packed for refrigeration. Please prepackage all refrigerated/home cooked/Raw Diets in individual ziplock bags- 1 bag per meal. Any foods requiring extra preparation is subject to an additional fee. Feel free to contact us ahead of time to discuss your pets feeding requirements/needs.
Medication should be brought in a plastic container/baggie, clearly labeled with your pet’s name, name of medication and dosage information. If your pet is on multiple different medications a pill organizer and a card with description of medications is ideal. Special medication requirements may be subject to an additional charge. A record will be kept of the administration of each dose to your pet. Please bring a few extra doses in case the pick up date changes.
Bedding, Dishes, and Personal Items
We have learned through experience that most pets show little or no interest in toys or other personal items brought from home due to the excitement around them. You are welcome to bring certain items, but we ask that you keep them to a minimum and understand that we are not responsible for their return or the condition of the item if returned. All dogs and cats are provided with clean and comfortable bedding and blankets that can be easily sanitized. Using kennel provided bedding prevents loss or damage to items brought from home. We ask owners to please leave all owner provided bedding at home, we sanitize all runs daily and launder all bedding in order to keep our boarders in a clean and healthy environment. A moderate amount of treats may be left for the pet and they will be given daily at an appropriate time. Owners are welcome to bring toys and non-rawhide bones. We do not accept owner provided food/water bowls, as these are required to be sanitized between every meal.
Elderly Pets
Elderly pets and those with significant chronic medical problems should be boarded with your veterinarian.
In the case that Rexpointe Kennels agrees to board your elderly pet, additional contracts and medical decisions are required. Extra care fees may be assessed depending on your pets individual needs.